Refill Requests

Never run dry. Manage your water supply with automated and manual refill options.

ASAP vs. Scheduled Refills
Get water exactly when you need it.

ASAP Refill

Need water immediately? Use the main "Request Refill" button on your dashboard. This places you in the immediate queue for the next available delivery team in your area.

Scheduled Refill

Planning ahead? You can schedule a specific date and container quantity. Useful for office events or preparing for expected high-consumption days.

Tracking Your Delivery
Know the status of your fresh water at every stage.
1

Requested

Your request is received and the fulfillment team is alerted.

2

In Production

Your specific containers are being sanitized and filled at the station.

3

Out for Delivery

The delivery truck has left the station and is navigating to your address.

Completed

Delivery is finalized and your Proof of Delivery (POD) is available.

Note: ASAP refills are prioritized based on the proximity of our delivery teams. On peak days, scheduling 24 hours in advance is recommended.